Terms of service

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Title: Terms of Service


📜 TERMS OF SERVICE (COPY BELOW)

Terms of Service

Welcome to Spexone. By accessing or using our website (www.spexone.com), you agree to comply with these Terms of Service. Please read them carefully before making a purchase.


1. Orders

  • By placing an order on our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

  • All orders are subject to availability and confirmation of the order price.

  • We reserve the right to refuse or cancel any order for reasons including product or service availability, errors in pricing or description, or suspicion of fraud.


2. Payment

  • Payments can be made using the available payment methods listed at checkout.

  • All payments are processed securely.


3. Shipping & Delivery

  • We ship orders across India.

  • Estimated delivery times are 3–7 business days, depending on location.

  • Shipping charges and courier terms are detailed in our Shipping Policy.


4. Returns & Refunds

  • We offer a 7-day return window for online purchases.

  • Return courier charges are paid by the customer.

  • For full details, refer to our Return & Refund Policy.


5. Warranty

  • All products purchased from Spexone come with a 6-month warranty from the date of delivery.

  • The warranty covers manufacturer defects only, such as frame defects or lens defects.

  • Warranty does not cover damage due to:

    • Accidental drops, scratches, or misuse

    • Unauthorized repairs or modifications

    • Normal wear and tear

To claim the warranty, please contact us at info@spexone.com with your order details and photos of the product issue. We will review and guide you through the replacement or repair process.


6. Limitation of Liability

  • Spexone is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

  • Our liability for any defective product is limited to repair, replacement, or refund, as per our policies.


7. Intellectual Property

  • All content, images, logos, and designs on www.spexone.com are the property of Spexone and may not be used without written permission.


8. Governing Law

  • These Terms of Service are governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of courts in Gandhinagar, Gujarat.


9. Contact Us

For any questions regarding these Terms of Service, please contact us at:

📧 info@spexone.com
📞 +91 94295 63626