Shipping policy

Shipping Policy

Thank you for shopping with Spexone. Please review our shipping policy below to understand how and when your order will be delivered.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping & Delivery

  • We currently ship across India

  • Delivery timelines typically range between 3–7 business days, depending on your location and courier service availability

  • Delivery times are estimates and may vary due to unforeseen circumstances

Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout

  • Original shipping charges are non-refundable

Returns & Courier Charges

  • We offer a 7-day return window from the date of delivery

  • Return courier charges will be borne by the customer

  • Returned items must be unused, unworn, and in original packaging

For full details, please refer to our Return & Refund Policy.

Incorrect Address / Failed Delivery

  • Please ensure that your shipping address and contact details are accurate

  • We are not responsible for delays or non-delivery due to incorrect or incomplete address information

  • Additional courier charges arising from re-delivery may be charged to the customer

Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos

  • In case of lost shipments, we will coordinate with the courier partner to resolve the issue

Contact Information

For any shipping-related questions, please contact us at:

📧 info@spexone.com
📞 +91 94295 63626